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Bill Help

Get ready for summer with our Bill Toolkit

Our Bill Toolkit makes it easier to manage your bill, understand your energy use and find help when you need it. Whether you’re planning ahead or looking for support today, you’ll find simple tools and resources designed to meet you where you are.

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Stay prepared for severe summer storms

Stay prepared for severe summer storms

Jun 1, 2025 | ,

Summer storms bring more than just rain — they threaten your home with power outages from lightning, wind and flooding. Our enhanced power grid has reduced tree-related outages by 14% and total outage minutes by 22% compared to last year, but preparation remains crucial. This comprehensive guide provides essential steps to protect your family and home before and during severe weather events. Follow our expert checklist to stay safe when summer storms strike.

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Recycling has its rewards

Recycling has its rewards

Apr 19, 2022 |

Last year, employees in our Lock Haven Service Center launched a recycling program for common materials found in everyday shipments. They partnered with other nearby service centers in Susquehanna, Sunbury, and Bloomsburg, to collect all kinds of recyclable plastic...

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LIHEAP grants up to $2,700

LIHEAP grants up to $2,700

Mar 28, 2022 |

If you’re falling behind on your electric bill, you may qualify for up to $2,700 in free money from the federal Low-Income Home Energy Assistance Program, LIHEAP. But you have to act fast. LIHEAP applications must be submitted by June 17.  LIHEAP is available to both...

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Call 811 before you dig

Call 811 before you dig

Mar 25, 2022 |

Are you planting any trees or shrubs this spring? If so, are you planning to call 811 before you start digging? If you think a hole being dug for trees or plants isn’t enough to make the free 811 call, you may be wrong. Some utilities could be buried inches below...

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811 Safety Days coming to Lehigh Valley

811 Safety Days coming to Lehigh Valley

Mar 25, 2022 |

If you do any kind of excavation work as part of a business or at home, you won’t want to miss PA Safety Days events that Pennsylvania One Call System, Inc., is hosting across the state this year, to celebrate its 50th anniversary. Beginning with Eastern Safety Day at...

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Spring cleaning? Don’t forget your devices!

Spring cleaning? Don’t forget your devices!

Mar 22, 2022 |

Spring cleaning is the perfect time to improve your home’s energy efficiency. Cleaning and organizing can positively impact the performance of electronics and appliances of all kinds—and that can have a real effect on your energy bills. Let’s look at ways to clean up devices throughout the house.

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Be a savvy scam stopper

Be a savvy scam stopper

Mar 10, 2022 |

We’re joining the Federal Trade Commission to recognize National Consumer Protection Week and the continuing efforts to educate customers on scams. We’re helping to work across the industry with our fellow utility partners, regulators, and law enforcement to stop...

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