When severe storms moved through our service territory over the Fourth of July holiday weekend, they left behind widespread damage and more than 260,000 customer outages.
May is National Electrical Safety Month—a great time to check your home for hazards. Learn how to prevent shocks, fires and other risks with these simple electrical safety tips.
We're using technological innovation and data to reduce costs, improve safety, and keep the lights on for our customers. This past winter we piloted dynamic line rating (DLR) technology on two of our transmission lines. When integrated successfully into operations,...
We’re committed to delivering an effortless customer experience, whether we chat on social media, speak over the phone, or interact with you on our website. We’re also committed to continuous learning and improvement. So, when we received customer feedback regarding...
We're using technological innovation and data to reduce costs, improve safety, and keep the lights on for our customers. This past winter we piloted dynamic line rating (DLR) technology on two of our transmission lines. When integrated successfully into operations,...
Last year and the pandemic brought on many new challenges for our customers. It also brought on new challenges for our company, as the majority of customer service employees began working remotely. But with all the changes in 2020, our commitment to delivering...
At PPL, the environment is important to us and we know it’s equally important to you! That’s why we’re launching a campaign to honor Earth Day 2021 and we invite you to join us! This year’s theme is #RestoreOurEarth. And what better time to get outside and preserve...
Laundry can be a daunting chore, but the good news is that there are plenty of EASY ways to save energy and money.
Spring is upon us. And what better way to show our love of the environment than planting a tree? There's just something about watching a tree adapt to all four seasons and grow right before our eyes. But before we get caught up in the beauty of nature, we must do a...
As any teacher will tell you, the transition to a virtual environment has been a challenge. That's why we're stepping up to ease the burden and connect students with the resources they need to thrive. Through a partnership with Smithsonian Science Education Center, Da...
In 2018 when we agreed to grant $100,000 to the Susquehanna Health Foundation toward an “ambulance bus,” it was an exciting and innovative idea. But this year, we saw that idea and vision come to life. Now, this climate-controlled, 15 passenger, ambulance bus will...
Mike Bezick’s day-to-day routine as a journeyman, doesn’t normally include helping a stranded customer. But one cold day this winter, that’s exactly what he did. As Mike drove back to our Lehigh Service Center during a fresh snowstorm, he discovered a vehicle that...
We're committed to investing in innovative solutions to deliver safe, reliable and affordable energy services to our customers. Here’s the latest example: We began piloting Dynamic Line Rating technology to get real-time information on conditions that affect...
