Our Bill Toolkit makes it easier to manage your bill, understand your energy use and find help when you need it. Whether you’re planning ahead or looking for support today, you’ll find simple tools and resources designed to meet you where you are.
This Fall, persistent dry conditions and minimal rainfall have led to drought conditions throughout much of our 29-county service territory. When there are drought conditions, the risk of brush fires and wildfires increases. As first responders continue to battle a...
We’ve never been afraid to experiment with new technology or implement innovative ideas if it means more reliable service for our customers. So as soon as battery technology became more advanced, our engineers were excited to launch a program within the PPL territory,...
PPL Electric Utilities opposes an idea that would require electric utilities to purchase as much as 50 percent of customer demand from nuclear energy as part of a new mandate under Pennsylvania’s Alternative Energy Portfolio Standards Act.
Utilities across the U.S. are in constant battle with these thieves who try to fleece their customers. Don’t let it happen to you.
If there’s one thing PPL Electric Utilities employee Jeffrey Barton doesn’t have, it’s a walk-by attitude. If he sees a hazardous condition or something potentially unsafe, he’s going to say something about it. That safety mindset may have saved a life. Barton, an...
When PPL Electric Utilities unveiled its plan to give out thousands of trees as part of its Community Roots program, no one was more excited – or proud – than Eric Beaver. The PPL environmental professional and self-proclaimed lover of the outdoors saw a great...
When workers on a PPL contractor crew were faced with a life or death situation last year, they responded by helping to save someone’s life. And they managed to do so because they were alert and prepared to react in an emergency situation with the knowledge of how to...
You’ve heard about PPL Electric Utilities using drones to patrol power lines. Here’s the story of an employee who uses drones to win prizes. Customer Experience Specialist Susie Smith recently competed in the MultiGP International Open, a drone racing event in Muncie,...
The sight of ospreys nesting at the overlook by Wallenpaupack Dam has become something local residents have come to expect for more than 20 years. So when the nesting platform originally put up by PPL Electric Utilities came down during a wind storm early in 2018, Meg...
This tip appears in the July 2018 issue of Connect, our customer newsletter. We're reprinting it here because it's good safety advice. Q. My buddy is a do-it-yourselfer and never bothers to turn off the circuit breakers when he’s working on an electrical outlet. How...
When Jeff Luzenski looks back on his days as a child growing up in the Lehigh Valley, he can’t recall ever seeing an osprey or peregrine falcon flying overhead. So the sight of ospreys on nesting platforms at various spots in Pennsylvania, and falcons feeding their...
You asked for more convenience. We’re delivering with new two-way texting. It makes doing business with PPL faster and easier than ever! Paying your bill or reporting an outage is now as simple as sending a text message. You can also use two-way texting to find out...
