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Safety and Security

Don’t Let Scammers Steal Your Holiday Spirit

The holidays should be enjoyable. But scammers see this season as a chance to take your money and personal information.

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How to Stay Informed During a Power Outage

How to Stay Informed During a Power Outage

At PPL Electric Utilities, staying informed during an outage is simple. Whether you’re reporting an outage by text, checking real-time updates, or following us on social media, we’ve got you covered. Make sure to keep your phone charged, use a battery-powered radio for updates, and jot down important contact numbers to stay prepared and connected when the lights go out.

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Tips to stay safe and prepare for winter weather

Tips to stay safe and prepare for winter weather

Our grid is one of the most reliable in the country. Over the past decade, we have made significant investments to build a stronger, smarter and more resilient grid. From clearing vegetation around power lines and replacing aging equipment to installing state-of-the-art grid technology, our reliability investments mean customers are experiencing 30% fewer outages since 2011.

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Savings never looked so delicious

Savings never looked so delicious

Summer is always a fun time to get family and friends together to share some great-tasting food. Why not skip cooking in a hot kitchen and grill outside? It’s an easy way to save energy and money. Serving no-bake desserts is another way to enjoy the party. You’re not...

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Shop smart and save

Shop smart and save

We’re committed to managing prices and securing the lowest cost of energy for our customers. That's why our Price to Compare or PPL Electric default rate, changes twice per year on June 1 and December 1. We deliver your electricity, but we don’t own the power plants...

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Crews working to restore outages caused by storms

Crews working to restore outages caused by storms

We will continue to work as safely and quickly as possible around the clock until all customers are restored. We have hundreds of personnel responding to the storm, providing both field-based and back-office emergency response operations across our service territory. This includes lineworkers, foresters, damage assessors and call center staff. In preparation for the storm, we brought in more than 600 workers from outside our company to assist in restoration efforts.

Safety continues to be our priority. Remember, should you encounter a downed wire at any time, assume it’s energized and stay away. Report downed wires to PPL Electric or local emergency response agencies.

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Expired: Crews working to restore outages caused by storms

Expired: Crews working to restore outages caused by storms

As of 9:00 a.m. Sunday (6/23), approximately 6,400 of our 1.5 million customers were without power. Since the storms began Saturday (6/22), we have restored power to more than 33,000 customers. Current predictions for pop-up storms Sunday may result in additional outages. Remember, if you encounter a downed wire at any time, assume it’s energized, stay away and report it immediately.   

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Here’s your summer cooling checklist

Here’s your summer cooling checklist

We’ve compiled a summer cooling checklist with quick and easy things you can do to save up to $325 a year in energy costs. You’ll stay cool this summer and have more $ for the things that matter most. Let the savings begin! Click on the image below to use our...

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