What does a utility scam look like? We think these emojis will help you remember the sure signs of scams. If you know what to watch for, you’ll never have to look worried, like this:

 

 

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“Pay now or we’ll cut you off.”
Scammers say this; PPL Electric Utilities doesn’t. If you are at any risk of losing service, we’ll give you plenty of notice. You won’t be surprised by a phone call threatening imminent shutoff.

 

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“Go get a prepaid card.”
Scammers often insist that you have to pay with prepaid cards, because it’s convenient for them. We don’t pressure you to use this type of payment.

 

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“This is a fee to connect your meter.”
Scammers sometimes make this claim. Any meter-related costs you have to pay are included as part of your bill. There’s no extra fee to get a meter fixed, replaced or connected.

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“But I said–” *click*
Don’t be scared, pressured or intimidated by scam phone calls. Just hang up. Then call us and your local police.

 

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Want to check and make sure your account is not overdue?
Sometimes, for peace of mind, customers who get scam calls want to verify that their account is in good standing. To do that, you can call us at 1-800-DIAL-PPL, or log on at pplelectric.com, to check your account status.