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Understanding your bill

We understand that your electric bill is a primary part of your monthly expenses and it’s important to us to deliver safe, reliable electricity to your home at a fair price. Let’s clear up some common misconceptions about your PPL Electric bill.

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Game of Drones: Tackling a fast new sport

Game of Drones: Tackling a fast new sport

You’ve heard about PPL Electric Utilities using drones to patrol power lines. Here’s the story of an employee who uses drones to win prizes. Customer Experience Specialist Susie Smith recently competed in the MultiGP International Open, a drone racing event in Muncie,...

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Game of Drones: Tackling a fast new sport

Game of Drones: Tackling a fast new sport

You’ve heard about PPL Electric Utilities using drones to patrol power lines. Here’s the story of an employee who uses drones to win prizes. Customer Experience Specialist Susie Smith recently competed in the MultiGP International Open, a drone racing event in Muncie,...

read more
Stepping up to protect birds, the environment

Stepping up to protect birds, the environment

The sight of ospreys nesting at the overlook by Wallenpaupack Dam has become something local residents have come to expect for more than 20 years. So when the nesting platform originally put up by PPL Electric Utilities came down during a wind storm early in 2018, Meg...

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Break out of bad electrical safety habits

Break out of bad electrical safety habits

This tip appears in the July 2018 issue of Connect, our customer newsletter. We're reprinting it here because it's good safety advice. Q. My buddy is a do-it-yourselfer and never bothers to turn off the circuit breakers when he’s working on an electrical outlet. How...

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Enjoying the sight of birds in the sky

Enjoying the sight of birds in the sky

When Jeff Luzenski looks back on his days as a child growing up in the Lehigh Valley, he can’t recall ever seeing an osprey or peregrine falcon flying overhead. So the sight of ospreys on nesting platforms at various spots in Pennsylvania, and falcons feeding their...

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Six tips for a safe storm season

Six tips for a safe storm season

Shown above: The Bloomsburg Fair following Hurricane Agnes, June 1972. Hurricane season starts June 1 and continues into the fall. And while we might think of the warm tropics when we think of hurricanes, experience shows these storms can have a big, destructive...

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Drones get roped in to line restoration work

Drones get roped in to line restoration work

Drones are more than just an innovative way to patrol and review electric delivery lines. They can be an innovative tool to help string them, too. At least twice in recent weeks, our employees have turned to the unmanned aerial vehicles as a way to help with...

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A stronger grid against storms

A stronger grid against storms

Updated at 11 a.m. Friday (3/2): Today’s nor’easter with its high winds is causing a lot of damage throughout our service area, and more bad weather is to come. There are many individual repair locations, so some outages may be prolonged. We urge customers to prepare...

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Power around the clock

Power around the clock

What does reliable electric service mean to you? If you own a business, it means that your computers, machinery, or cash registers can always be counted on to work when things are busiest. At home, it means your personal space can always be relied on to be well-lit...

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Please don’t post on our poles

Please don’t post on our poles

Thinking about promoting your yard sale, band concert, or campaign for township supervisor by posting signs on utility poles? Please don't. Posting signs or posters on utility poles is unsafe and, in many cases, illegal. Our line workers can be injured if their...

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