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Reliability

Investing in reliability: how we’re keeping the lights on for you

So far this year, our customers have experienced 510,000 fewer interruptions compared to the same period in 2024. That’s not just a number, it’s hundreds of thousands of evenings uninterrupted, workdays powered through and family moments kept bright.

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A dependable transmission grid is key to reliability

A dependable transmission grid is key to reliability

Ever see a line of silver towers in a rural field? Or, maybe steel poles lining the road? Those are transmission lines, and you likely don’t give them much thought as you pass by in your car. But those transmission lines are crucial to most everything you do at home...

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Game of Drones: Tackling a fast new sport

Game of Drones: Tackling a fast new sport

You’ve heard about PPL Electric Utilities using drones to patrol power lines. Here’s the story of an employee who uses drones to win prizes. Customer Experience Specialist Susie Smith recently competed in the MultiGP International Open, a drone racing event in Muncie,...

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Beware of Energy Vampires this Halloween

Beware of Energy Vampires this Halloween

Instead of distributing candy this Halloween, we’re dishing out energy-saving tips!  This year’s treat is learning how to cut down on phantom load, or energy vampires, that suck up your power and result in wasted energy. Energy vampires are small appliances or devices...

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Drones assisting in power line inspections

Drones assisting in power line inspections

Monitoring tens of thousands of miles of power lines is important to keeping the lights on, and PPL Electric Utilities is increasing its use of drones to make that process more effective and efficient. We recently began using drones to patrol the lower-voltage...

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An innovative idea leads to more reliable service

An innovative idea leads to more reliable service

We’ve never been afraid to experiment with new technology or implement innovative ideas if it means more reliable service for our customers. So as soon as battery technology became more advanced, our engineers were excited to launch a program within the PPL territory,...

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When disaster strikes, know the warnings

When disaster strikes, know the warnings

“This is a test of the Emergency Broadcast System.” It’s a phrase we’ve all heard countless times from our radios or TVs. We’ve heard it so many times that it’s easy to stop paying attention. The fact is that the Emergency Broadcast System — and other warnings like it...

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A dependable transmission grid is key to reliability

A dependable transmission grid is key to reliability

Ever see a line of silver towers in a rural field? Or, maybe steel poles lining the road? Those are transmission lines, and you likely don’t give them much thought as you pass by in your car. But those transmission lines are crucial to most everything you do at home...

read more
Powering pollinator research

Powering pollinator research

A single grain of pollen is invisible to the human eye, but the role it plays in our world is seen by everyone. Much of what we eat would not be possible without pollen, or pollinators, the insects that help transport pollen between flowers. About three quarters of...

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