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Safety and Security

September is National Preparedness Month. Is your family prepared?

September is National Preparedness Month, a time to think about how we can protect ourselves, our families and our communities when unexpected emergencies happen. Whether it’s a severe storm, a power outage or another type of emergency, being prepared can make all the difference.  

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An innovative idea leads to more reliable service

An innovative idea leads to more reliable service

We’ve never been afraid to experiment with new technology or implement innovative ideas if it means more reliable service for our customers. So as soon as battery technology became more advanced, our engineers were excited to launch a program within the PPL territory,...

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Break out of bad electrical safety habits

Break out of bad electrical safety habits

This tip appears in the July 2018 issue of Connect, our customer newsletter. We're reprinting it here because it's good safety advice. Q. My buddy is a do-it-yourselfer and never bothers to turn off the circuit breakers when he’s working on an electrical outlet. How...

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Enjoying the sight of birds in the sky

Enjoying the sight of birds in the sky

When Jeff Luzenski looks back on his days as a child growing up in the Lehigh Valley, he can’t recall ever seeing an osprey or peregrine falcon flying overhead. So the sight of ospreys on nesting platforms at various spots in Pennsylvania, and falcons feeding their...

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Six tips for a safe storm season

Six tips for a safe storm season

Shown above: The Bloomsburg Fair following Hurricane Agnes, June 1972. Hurricane season starts June 1 and continues into the fall. And while we might think of the warm tropics when we think of hurricanes, experience shows these storms can have a big, destructive...

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Drones get roped in to line restoration work

Drones get roped in to line restoration work

Drones are more than just an innovative way to patrol and review electric delivery lines. They can be an innovative tool to help string them, too. At least twice in recent weeks, our employees have turned to the unmanned aerial vehicles as a way to help with...

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A stronger grid against storms

A stronger grid against storms

Updated at 11 a.m. Friday (3/2): Today’s nor’easter with its high winds is causing a lot of damage throughout our service area, and more bad weather is to come. There are many individual repair locations, so some outages may be prolonged. We urge customers to prepare...

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Power around the clock

Power around the clock

What does reliable electric service mean to you? If you own a business, it means that your computers, machinery, or cash registers can always be counted on to work when things are busiest. At home, it means your personal space can always be relied on to be well-lit...

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Please don’t post on our poles

Please don’t post on our poles

Thinking about promoting your yard sale, band concert, or campaign for township supervisor by posting signs on utility poles? Please don't. Posting signs or posters on utility poles is unsafe and, in many cases, illegal. Our line workers can be injured if their...

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Don’t get tricked by utility impostors

Don’t get tricked by utility impostors

At Halloween, we love to see princesses, vampires and superheroes ring the bell. But if fake utility workers come to your house, we want you to shut the door. Utility impostors are an evergreen-type scam that shows up now and again. Here’s how it works: Someone will...

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No A/C? No problem.

No A/C? No problem.

We want everyone to have a cool and efficient summer. But some days, when the air is thick and the temperature reaches 90 or above, it can be a challenge to stay comfortable without air conditioning. Check out our video above. Give the tips a try. And stay cool!

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