Reliability

Value for your dollar: Reliable service and more

Oct 29, 2021 | Reliability

We work every day to keep your electric bills as low as possible. But paying any bill — especially these days — isn’t fun. That’s why we want you to know what you get for your energy dollar. Let’s start with one of the most important aspects of our jobs: providing...

Keeping Lines Clear, Reducing Outages

Jun 24, 2021 | Reliability

Trees are the number one cause of storm-related outages. That’s why we take a proactive approach to keeping lines clear. Thanks to the combined efforts of our vegetation management program, in 2020, we reduced tree-related outages by 14 percent over the prior year....

Smart sensors, smarter investments

Apr 20, 2021 | Reliability

We're using technological innovation and data to reduce costs, improve safety, and keep the lights on for our customers. This past winter we piloted dynamic line rating (DLR) technology on two of our transmission lines. When integrated successfully into operations,...

Smart innovation for more reliable service

Mar 11, 2021 | Reliability

We're committed to investing in innovative solutions to deliver safe, reliable and affordable energy services to our customers. Here’s the latest example: We began piloting Dynamic Line Rating technology to get real-time information on conditions that affect...

Storm versus power grid

Jan 26, 2021 | Reliability

Hurricanes have had names for 70 years. Now big winter storms get them. Go figure. In the electric utility business, we’re always watching the weather, so we’re prepared to respond to any resulting power outages. Winter Storm Gail, which swept through our region in...

Reliable service through innovation & invention

Dec 21, 2020 | Reliability

Reliability means you can be confident that when you flip the switch, your lights will come on. It means that if a storm knocks out your power, our smart grid will react to limit the size of the affected area and reroute power to get your lights back on quickly while...

Delivering for you: Smart grid helps avoid more than 1.3 million customer outages

Sep 1, 2020 | Reliability

Combine innovation with smart investment and good things happen.
In our case, a comprehensive installation of smart grid technology over recent years has allowed us to prevent more than 1.2 million customer outages since 2015. That’s a major milestone and one we believe can’t be equaled by any other electric utility in the country.

Transmission: Investing for Tomorrow

Jul 10, 2020 | Reliability

The world is changing fast and the electric power grid is no exception. For the longest time, power flowed just one way: from the power plants, across transmission lines, to substations and finally through distribution lines to homes and businesses. Now, with more...

Drones assisting in power line inspections

Oct 22, 2019 | Reliability

Monitoring tens of thousands of miles of power lines is important to keeping the lights on, and PPL Electric Utilities is increasing its use of drones to make that process more effective and efficient. We recently began using drones to patrol the lower-voltage...

An innovative idea leads to more reliable service

Oct 17, 2019 | Reliability

We’ve never been afraid to experiment with new technology or implement innovative ideas if it means more reliable service for our customers. So as soon as battery technology became more advanced, our engineers were excited to launch a program within the PPL territory,...