A friend of ours had an embarrassing experience with would-be scammers not long ago. Her parents, who were visiting her home, answered a phone call in which a scammer claiming to be PPL threatened to cut off her power immediately if she didn't pay. Her parents became...
As morning TV watchers might have noticed, we hosted -- and hoisted -- a special visitor at our Lancaster Service Center early in the morning of Monday, June 12. Drew Anderson, weatherman at WMPT Fox 43 in York, met with Regional Operations Director Dana Ferber for a...
Our good friends at Pennsylvania 811 do a great contest every year that benefits fire companies while promoting public safety. And it’s pretty simple. Fire companies are asked to post an 811 message on the marquee outside their fire hall, take a photograph of it and...
Note: This post was updated April 7 with additional information. We’ve learned about possible problems with nightlights that were distributed in energy efficiency kits and shared in schools. We are aware that some of these nightlights may get hot or smoke when plugged...
The first thing to do about any downed power line is to stay away from that wire and anything touching it.
As part of our ongoing You Ask, We Answer campaign, we’re answering questions we frequently receive from customers. Here's one we hear quite a bit: Someone came to my door saying they could save me money on my electric bill. They wanted to talk to me about my energy...
(UPDATE: We've had several customers leave comments regarding apparent scams. Please be sure to report any scam attempts to us at 1-800-342-5775 and also to local police. Thank you.) We're warning our customers to be aware of a phone scam in which calls appear to come...
Here are seven tips that can help keep you safe while trying to check off all those items on your to-do list.
Mother Nature’s electrical fireworks can be deadly.
The kits for our Worker Beware and First Responder Beware programs include a video, booklets, slide shows and trainer guides.