Stay Informed

Stay Informed

Stay up to date with news, notes and information from PPL Electric Utilities. Follow us on social media for energy efficiency tips, bill help information, guidance on shopping for an electricity supplier, storm updates and more. You can find us on Facebook, Twitter, Instagram and YouTube.

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Whether you need a little extra time to make your monthly payment or need help paying off a past due balance, we have multiple programs and payment arrangements to help. For more information on these customer-assistance programs, including more on how you can apply, visit our bill help page.

Looking for ways to save energy and money? By reducing the amount of energy used at a home or business you can save on your monthly bill. We offer tips, programs and rebates that can help. Residential customers can also sign up for a free virtual home energy audit. For more information that can help you save—throughout the year—visit SaveWithPPL.com.

Ready to Roll: It’s Storm Season and We’re Prepared To Respond

Ready to Roll: It’s Storm Season and We’re Prepared To Respond

September is recognized annually as National Preparedness Month—an opportunity to raise awareness about the importance of preparing for disasters and emergencies.

What’s more, for the third year in a row, the National Oceanic Atmospheric Administration (NOAA) is predicting an above-average hurricane season in the Atlantic.

Pennsylvania doesn’t have a coastline, but we can still be impacted by hurricanes, tropical storms and other bouts of severe weather. We want you to know that when mother nature lashes out, we’re ready to respond to power outages as safely and quickly as possible, around the clock, to get the lights back on.

Not only are we prepared to respond to outages, we’ve taken steps to help avoid them altogether, despite the weather.

The investments we’ve made in our electric grid have made it more reliable than ever, even during extreme weather. Sensors on our smart grid identify outages quickly and can automatically reroute power to get as many customers back up and running as possible, often in seconds. In fact, since 2015, our advanced grid has helped prevent more than 1.4 million customer outages.

Like we always say: The best outage is an outage that never happens in the first place.

Smart grid devices are just one part of our investments to continuously improve the reliability of your electric service. Other work includes new power lines and substations; stronger, more storm-resistant poles; and trimming more trees. Find out more about the ways we’re strengthening the electric delivery system to meet your expectations for safe, reliable service at pplelectric.com/reliability.

Be prepared. Stay informed.

Have you managed your alerts recently? We’ve made it easier than ever for you to stay informed during severe weather with our automated alerts. You can receive information regarding outages, repair crew status and estimated restoration times, all via text message, phone or email. Pick your preferences at pplelectric.com/alerts. And remember that you can report or check on an outage at pplelectric.com/outage.

Plus, we use social media to provide storm updates and share tips on how to stay safe before, during and after storms. Follow us @PPLElectric for all the latest news and updates.

Be safe and secure: Go paperless today

Be safe and secure: Go paperless today

Sharing your personal information anywhere can be a risk. But we have a simple and safe solution. Sign up for paperless billing on our secure website.

  • Safeguard your personal information and prevent identity theft.
  • Avoid checks and envelopes, which can be stolen or lost.
  • View, download and print one year of bills at any time.
  • Never miss a payment with bill due reminder alerts.

It’s not just about security. Paperless billing is also better for the environment, and it’ll save you time and money.

Sign up today at pplelectric.com/paperless.

Secure billing with paperless

Secure billing with paperless

Sharing your personal information anywhere can be a risk. But we have a simple and safe solution. Sign up for paperless billing and access your account on our secure website. We can guarantee your billing and payment info, as well as your energy use, will be protected.  

Go paperless for these great benefits and more: 

  • Safeguard your personal info and prevent identity theft with an online profile at pplelectric.com 
  • Set up bill due reminder alerts at pplelectric.com/alerts, so you never miss a payment 
  • Pay your bill within a few clicks on our secure website  
  • View, download, and print one year of bills anytime 
  • Avoid paperwork, envelopes, checks, and stamps 

Make the switch to paperless billing today.