Value

Budget Billing 101

Jun 15, 2022 | Bill Help

If you don’t want to get surprised by a larger-than-normal electricity bill, consider smoothing out your payments to make them more predictable with budget billing.

Paperless billing is secure, convenient, and good for the environment. It also saves you time and money. And with the schedule changes that often come with summer, we can all use a little more of that! With summer vacations and out-of-town visits to friends and...

Are you moving?

May 7, 2022 | Customer Service

With summer just around the corner, you may be looking to relocate. Let's face it- no one wants to pack up and move during the winter. But with longer, brighter days, it's a popular time to change keys. Whether you're a growing family moving into a large two-story, a...

Bill help within a few clicks

Mar 29, 2022 | Bill Help

With an updated design and intuitive navigation, our website makes it easier than ever to handle everyday transactions: Make a payment Start, stop, or transfer your electric service Report an outage Manage your energy use Apply for programs and payment agreements If...

LIHEAP grants up to $2,700

Mar 28, 2022 | Bill Help

If you’re falling behind on your electric bill, you may qualify for up to $2,700 in free money from the federal Low-Income Home Energy Assistance Program, LIHEAP. But you have to act fast. LIHEAP applications must be submitted by June 17. LIHEAP is available to both...

Falling behind on your bill? We can help.

Feb 25, 2022 | Bill Help

With higher-than-normal winter heating bills, along with the rising cost of almost everything else on the market, you may be falling behind on your electric bill. We understand and want to help.

If you’re struggling to pay or even facing a shut-off, we have programs and payment agreements to help you catch up.

Need help paying your bill? We have programs to help

Nov 29, 2021 | Bill Help

As colder temps set in, we welcome winter hats and gloves, the first snowfall, and the holiday season with loved ones. However, for some of our friends and family members, the winter season brings concerns for increased energy use and, in turn, higher heating bills.

Help us spread the word about available programs and payment agreements. Each year, thousands of our customers receive help with their bills through these programs.

Energy costs are rising. Shop smart and save.

Nov 11, 2021 | Bill Help

The prices of many energy supply sources are on the rise due to external market conditions, including overall inflation. Just like you’d shop around for the best price on everyday goods, it’s important to know that you can do the same with your electricity supply. And now is a good time to shop for an electricity supplier as you may be able to avoid or minimize these cost increases.

Introducing your new PPL bill

Aug 17, 2021 | Customer Service

When you receive your PPL bill – or when you view it online – this month, you’ll notice it looks a little different. We've made it easier than ever for you to view your balance, make payments and manage your energy use. You gave us feedback on the existing design...

It’s moving season

Jun 24, 2021 | Customer Service

Summer is moving season in Pennsylvania. Whether you're helping your child move into a new college house, trading your home for an apartment downtown, or building a house for your growing family, we have tips to make transferring your electric service simple. 1. Ask...