We know every dollar counts. Learn how PPL Electric manages costs through smart infrastructure investments and no-markup energy pricing to maintain the lowest residential bills among large Pennsylvania utilities.
This National Consumer Protection Week, learn to recognize and protect yourself from common utility scams. Scammers use threatening calls, fake websites, and even employee impersonation to target customers. Remember: PPL Electric will never demand immediate payment or ask for sensitive information over the phone or in person.
Eighty-three percent of our customers who took the October home energy efficiency quiz correctly answered that heating and cooling is the single largest use of energy in a home. Your HVAC system is critical to your home’s comfort and a big part of your annual energy...
The start of National Electrical Safety Month is a reminder to take inventory of electrical components around your home and business. It's also a good time to share with others the importance of staying safe near overhead and underground power lines and other...
Who says electricity — and learning about it — can't be fun? More than 5,000 children are discovering just how fun it can be, thanks to an entertaining and educational theater program we're offering to schools across Pennsylvania. The show, typically performed in...
Here in Pennsylvania, you can shop for your electricity supply. Just like you would shop for a car, you compare different offers and choose what is right for you at the lowest cost. Then, PPL Electric Utilities delivers the electricity to you. We support shopping for...
We’re committed to delivering an effortless customer experience, whether we chat on social media, speak over the phone, or interact with you on our website. We’re also committed to continuous learning and improvement. So, when we received customer feedback regarding...
We're using technological innovation and data to reduce costs, improve safety, and keep the lights on for our customers. This past winter we piloted dynamic line rating (DLR) technology on two of our transmission lines. When integrated successfully into operations,...
Last year and the pandemic brought on many new challenges for our customers. It also brought on new challenges for our company, as the majority of customer service employees began working remotely. But with all the changes in 2020, our commitment to delivering...
At PPL, the environment is important to us and we know it’s equally important to you! That’s why we’re launching a campaign to honor Earth Day 2021 and we invite you to join us! This year’s theme is #RestoreOurEarth. And what better time to get outside and preserve...
Spring is upon us. And what better way to show our love of the environment than planting a tree? There's just something about watching a tree adapt to all four seasons and grow right before our eyes. But before we get caught up in the beauty of nature, we must do a...
As any teacher will tell you, the transition to a virtual environment has been a challenge. That's why we're stepping up to ease the burden and connect students with the resources they need to thrive. Through a partnership with Smithsonian Science Education Center, Da...