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Reliability

Investing in reliability: how we’re keeping the lights on for you

So far this year, our customers have experienced 510,000 fewer interruptions compared to the same period in 2024. That’s not just a number, it’s hundreds of thousands of evenings uninterrupted, workdays powered through and family moments kept bright.

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Transmission: Investing for Tomorrow

Transmission: Investing for Tomorrow

The world is changing fast and the electric power grid is no exception. For the longest time, power flowed just one way: from the power plants, across transmission lines, to substations and finally through distribution lines to homes and businesses. Now, with more...

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Drones assisting in power line inspections

Drones assisting in power line inspections

Monitoring tens of thousands of miles of power lines is important to keeping the lights on, and PPL Electric Utilities is increasing its use of drones to make that process more effective and efficient. We recently began using drones to patrol the lower-voltage...

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Scam prevention 101

Scam prevention 101

You hear a lot from us about utility scammers. Why is that? Because they never take a day off. They’re always looking for the next opportunity to trick you into giving them money or your personal information. Often, they threaten to shut off your power if you don’t...

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Prep Your Home for Winter Energy Savings

Prep Your Home for Winter Energy Savings

It’s not too late to prep your home for winter energy savings. All it takes is several small changes to achieve big savings for you and your family. Capture the sun’s light and heat. During the day, leave your curtains and blinds open to illuminate your rooms...

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We believe in the power of diversity

We believe in the power of diversity

There’s strength in diversity. That’s why it’s important for us to build and sustain a diverse workforce. It’s the right thing to do, and it’s good business. We also believe in promoting diversity outside of PPL. And we want to make sure the companies that supply us...

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Millions of Connections during COVID19

Millions of Connections during COVID19

This year and the Coronavirus have brought on many new challenges for our communities. Since March, and the start of this global pandemic, we've connected with our customers millions of times. We knew our customers would depend on - and we delivered. Here's how we did...

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Our grid is ready to help you go clean and green

Our grid is ready to help you go clean and green

There are more than 10,000 solar systems installed within our service area. With solar panels becoming more and more affordable, we know this is just the start. In fact, the pace of new systems installed so far this year is already ahead of last year. And that’s a...

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