Question mark graphic

Customer Service

Understanding your bill

We understand that your electric bill is a primary part of your monthly expenses and it’s important to us to deliver safe, reliable electricity to your home at a fair price. Let’s clear up some common misconceptions about your PPL Electric bill.

Featured Posts

Drones assisting in power line inspections

Drones assisting in power line inspections

Monitoring tens of thousands of miles of power lines is important to keeping the lights on, and PPL Electric Utilities is increasing its use of drones to make that process more effective and efficient. We recently began using drones to patrol the lower-voltage...

read more

Categories

Archives

Latest Stories

5 Ways to Save on Energy Outdoors

5 Ways to Save on Energy Outdoors

Warm summer days are here! Whether you're lounging outside or catching up on home projects, these five tips will help you save energy — so you can put more money toward that beach trip and less toward your electricity bill. Plant a shade tree. Go green — literally. In...

read more
Don’t go digging for trouble

Don’t go digging for trouble

Installing a fence or mailbox post? Building an addition? Starting a big landscaping project? There’s one thing you always need to do before you or your contractor start digging. Call 8-1-1 for the Pennsylvania One Call System to help prevent contact with underground...

read more
Transmission: Investing for Tomorrow

Transmission: Investing for Tomorrow

The world is changing fast and the electric power grid is no exception. For the longest time, power flowed just one way: from the power plants, across transmission lines, to substations and finally through distribution lines to homes and businesses. Now, with more...

read more
Personalized Service for Business Customers

Personalized Service for Business Customers

We deliver electricity to a wide range of residential and business customers throughout Pennsylvania. However, our large power customers, such as national and industrial accounts, have unique questions and issues that require personalized support. That’s why we have...

read more
Exploring Pollinator Plots

Exploring Pollinator Plots

At PPL Electric Utilities, we see a great opportunity to help provide pollinator-friendly habitats in the communities we serve. It’s why we’ve been doing research to develop a cost-effective seed mix of native, pollinator plants that we may be able to plant when we...

read more
Summer Safety

Summer Safety

We’re all getting used to a new normal with public health and safety on everyone’s minds. In some respects, we must be even more vigilant about safety these days. As businesses re-open and schools are dismissing, we wanted to share a few tips to help you enjoy summer...

read more
Hurricane season: We’re ready. Are you?

Hurricane season: We’re ready. Are you?

Looks like 2020 is at it again. Weather scientists are predicting a more active than normal hurricane season this year. Even though we’re working a bit differently these days, we’ll be ready if any of those storms affect central and eastern Pennsylvania. We want you...

read more
World Bee Day

World Bee Day

Caring about the environment means more than just following rules and regulations. It’s about doing more because you want to do more. That’s why something like World Bee Day matters to us at PPL. Right now, we’re working to come up with a program to grow...

read more
We want to help you save

We want to help you save

Many of us are spending much more time at home –  all day, every day. That means working from home, attending classes at home and using our appliances, devices and other electronics A LOT. We’ve gathered tips that can help you save with a full house.

read more
PPL Illustration